Payment Methods

We offer many easy ways of settling your bills. Simply choose the one that suits you best.


With autopay, you won't need to worry about late payments again. Your phone bills are settled automatically via a secure debit from your bank or credit card account. Complete and return our Autopay-Direct Debit Authorization Form / Credit Card Payment Direct Debit Authorization Form, and we'll take care of the rest.


Open a PPS account at any PPS terminal and you can settle your phone and other bills, 24 hours a day, via any touch-tone phone or the Internet ( or download “PPS on Mobile” app.

In Person

1) Please pay your bill by Octopus, EPS or Visa / Master Credit Card via Payment Kiosk in csl. shops

2) Please bring along this bill to 7-Eleven for cash payment

Other Payment Methods

You can also pay your phone bill through any ATM, by mailing a crossed check payable to “PCCW” with the payment stub to GPO Box 11253, Hong Kong or in person at any 7-Eleven.

For PPS payment, please call the PPS Information Hotline at 900-00-222-329. For other payment methods, please call our Consumer Service Hotline on 1000.