Notice

  • Notice: The content of “Now 668” on eye platform will be terminated with effect from 1 September 2022.
  • Notice: The contents of “Cook Jor Maid”, "Handy Lah" and "DayDayCook" will be terminated on eye platform with effect from 10 July 2022.
  • HKT Service Notice: After termination of broadband / Now TV / eye service, customers can opt for self-return or on-site collection by our staff of the relevant service equipment. From 6 June 2022, on-site collection of relevant service equipment will be subject to a service fee of HK$300.
  • Notice: “28Hse” app will be terminated on eye3 Samsung Galaxy Tab 2 7"、Samsung Galaxy Tab 3 7"、Samsung Galaxy Tab 3 10.1"、Samsung Galaxy Tab 4 7"、Samsung Galaxy Tab 4 10.1"、Samsung Galaxy Tab A 8"、Samsung Galaxy Tab A 9.7"、Samsung Galaxy Tab A 2016 10.1"、Lenovo Yoga Tab 3 8"、Lenovo Yoga TAB 3 10'' and LG G Pad 7.0 with effect from 10 May 2022 due to the incompatibility of the app with those devices. Affected users could receive the related content provided by 28Hse at www.28hse.com.
  • Important Notice: Due to Apps’ compatibility, all Apps (except for eye call) will be terminated on eye1, eye1.5a, eye2, and eye2a with effect from 1 May 2022. For details, please press here.
  • Notice: “Notice: The content of “AURALBOOK Grade 1-3” on eye platform will be terminated with effect from 28 February 2022.
  • Notice: “RTHK On The Go” app will be terminated on eye3 Samsung Tab A 9.7" and LG GPad 7 with effect from 18 February 2022 due to the incompatibility of the app with those devices. Affected users could receive the related content provided by RTHK at https://www.rthk.hk.
  • Notice: The content of “Google Expeditions” on eye platform will be terminated with effect from 3 January 2022.
  • Notice: The content of “P1 Application Alert on eye” on eye platform will be terminated with effect from 30 November 2021.
  • Notice: eye application will be removed from the Apple App Store on 16 December 2021. Any eye application already fully downloaded onto customers’ eye tablet / iPad before the aforesaid date will not be affected. Customers who have successfully backed up their eye tablet / iPad in iCloud or iTunes before the aforesaid date may restore the eye application at any time, but there will no longer be any update on that application after it is removed from the Apple App Store.
  • Notice: “Norton Family” and “Norton Activation” apps will be terminated on eye3 Samsung Tab A 8”, Lenovo Yoga Tab3 8” and Lenovo Yoga Tab3 10.1” with effect from 24 December 2021 due to apps incompatible with these devices.
  • Notice: Due to merging of functions, the content of “Jetso Corner” will appear in “Broadcast Message” and “Jetso Corner” app on eye platform will be terminated with effect from 31 October 2021.
  • Notice: The content of “P1 Application Alert on eye” on eye platform will be terminated with effect from 30 November 2021.
  • Notice: The content of “Ben Li’s Recipes” on eye platform will be terminated with effect from 30 September 2021.
  • Notice: The content of “Kiss Nature Video Series” on eye platform will be terminated with effect from 31 October 2021.
  • Notice: Please note that “Norton 360” app will be terminated on eye3’s Samsung Tab A 8”, Lenovo Yoga Tab3 8” and Lenovo Yoga Tab3 10” with effect from 30 September 2021 due to the app becoming incompatible with those devices.
  • Notice: Due to technology phase-out, NowTV on eye Home Smartphone Package, eye2 Communication Package and eye Home Tablet Communication Package will cease transmission from 9 August 2021 onwards.
  • Notice: Disney Channel and Disney Junior will be discontinued on Now Player Junior from September 1, 2021.
  • Notice: Due to App’s compatibility, MOOV on eye2 Communication Package will be terminated with effect from 1 August 2021
  • HKT Important Notice: Effective from 30 September 2021, Infoline Service will be terminated.
  • Notice: “Modern Primary Mathematics” app will be terminated on eye3 Samsung Tab 2/3/4 7”, Tab 3/4 10.1” & LG G Pad 7.0 with effect from 30 June 2021 due to app incompatible with these devices.
  • Notice: The content of “Hiking Guide” on eye platform will be terminated with effect from 30 June 2021.
  • HKT Important Notice: Effective from 1 March 2021, Fax Billing Service of HKT Home Phone Service, eye Service and IDD Service will be terminated.
  • HKT Important Notice: With effect from 1 April 2021, bills of HKT Fixed Line Service and IDD Service cannot be settled by Hongkong Post PayThruPost service. We offer many easy ways of settling your bills. For details, please press here.
  • Phishing email notification: Latest phishing email (Please click here for details)